Concern trolling, competition, and “Facebook Made Me Do It”

In “Facebook Made Me Do It,” Jenna Wortham says that she was innocently browsing Instagram and saw

a photo of my friend in a hotel room, wearing lime green thong underwear and very little else. It was scandalous, arguably over the top for a photo posted in public where, in theory, anyone who wanted would be able to see it. But people loved it. It had dozens of likes as well as some encouraging comments.

Of course it had dozens of likes and some encouraging comments: as should be obvious, a lot of men like seeing nude and semi-nude women. So do a lot of women; I read the quoted section to my fiancée and she said, “they like it because it’s hot.”

No shit.

So why does Wortham use language that lightly chastises the anonymous thong-wearer-and-poster? What do “arguably over the top” and “scandalous” mean here? Perhaps in 1890 it was scandalous to see women in their underwear. Today one sees women effectively in their underwear on beaches, catalogs, billboards, the Internet, and, not uncommonly, the Internet.

Since it’s not actually a scandal to see a woman in a thong and “arguably over the top” doesn’t really say anything, I think there are separated, unstated reasons related to competition and to a term coined by the Internet: “concern trolling.”

Concern trolling happens when

A person who lurks, then posts, on a site or blog, expressing concern for policies, comments, attitudes of others on the site. It is viewed as insincere, manipulative, condescending.

In this case, it happens on the Internet, and Wortham is expressing faux concern about a friend, when she’s really saying that a) she doesn’t like that the friend can take a shortcut to Instagram fame and attention through posting hot lingerie shots and b) she doesn’t like the friend as a sexual competitor. A friend who does or says something more sexually adventurous than the observer or writer is “over the top” because she’s a competitor; a friend who is less adventurous is uptight. Those kinds of words and phrases only make sense relative to the person using them, and they’re both used to derogate rivals, just in different ways.

Wortham doesn’t want to say as much, however, for an innocuous reason—she only has so many words available, as she writes in the New York Times instead of a blog, and for a less salubrious reason: she wants readers to believe that she’s writing from the voice of God, or the arbiter of culture, or something like that, and has widely shared views on community standards that the friend in the hotel room should uphold. If she explains that the views she’s espousing are really her own, and that they reflect sexual and attention competition in the form of concern trolling.

There’s a term of art that describes Wortham’s problem: “Don’t hate the player—hate the game.” Wortham is, in a highbrow and subtle way, hating the player.

The concern trolling continues later in the article, when Wortham quotes a professor saying, “The fact that the world is going to see you increases the risks you are willing to take.” But there’s no evidence cited for this claim, and, moreover, in the context of the article it’s possible to substitute “fun you’re going to have” for “risks you are willing to take.” Given a choice between inviting Wortham or her friend who posts herself to Instagram in a green thong to a party, and I know who I’m going to invite.

Rereading Nick Hornby’s High Fidelity

I still laughed aloud many times at High Fidelity, although the jokes are almost all context-dependent and so can’t be quoted without causing a quizzical look that says, “You really think that’s funny?” Flipping through it doesn’t yield anything obvious, but I kept smiling at many moments. This is the closest I can get:

There were some nights with Laura when I’d kind of nestle into her back in bed when she was asleep, and I’d be filled with this enormous, nameless terror, except now I have a name for it: Brian. Ha, ha. OK, not really a name, but I can see where it came from, and why I wanted to sleep with Rosie the pain-in-the-arse simultaneous orgasm woman, and if that sounds feeble and self-serving at the same time—oh, right! He sleeps with other women because he has a fear of death!—well, I’m sorry, but that’s the way things are.

Rob’s voice and attitude carry the book, as does the writing, which is largely about nothing yet still moves rapidly from incident to incident, creating plot, which is easily overlooked in novels like this, such as Wilson’s Flatscreen. The continuous happening in the plot contrasts with the non-happening in many of the characters’ lives.

There are moments of astute observation too, as when Laura says “sometimes you need someone to lob into the middle of a bad relationship like a hand grenade and blow it all apart.” Which is true, even if the hand grenade is often made out to be the bad guy (or girl) in the relationship. Often the grenade is the bad guy. But sometimes he (or she) is the catalyst for doing what should have been done long before. When big, life-changing transitions stop happening on a regular basis, (from high school to college, college to grad school and/or work), it becomes distressingly easy to slip into a single path and lose the willingness necessary to make radical changes, whether in work, the mind, or love.

Rob basically knows as much:

None of us is young anymore, but what has just taken place could have happened when I was sixteen, or twenty, or twenty-five. We got to adolescence and just stopped dead; we drew up the map then and left the boundaries exactly as they were.

Life changes even if you don’t. This should be obvious. It takes Laura to tell him what he should already know; when Rob asks “So what should I be doing?”, she replies:

I don’t know. Something. Working. Seeing people. Running a scout troop, or running a club even. Something more than waiting for life to change and keeping your options open. You’d keep your options open for the rest of your life, if you could. You’d be lying on your deathbed, dying of some smoking-related disease, and you’ll be thinking, ‘Well, at least I’ve kept my options open.’

She’s right. Whatever else you’re doing, you should be doing something. But Rob doesn’t, mostly, and as a result his problems are largely self-imposed. He says:

It’s only beginning to occur to me that it’s important to have something going on somewhere, at work or at home, otherwise you’re just clinging on. [. . .] You need as much ballast as possible to stop you from floating away; you need people around you, things going on, otherwise life is like some film where the money ran out, and it’s just one bloke on his own staring into the camera with nothing to do and nobody to speak to, and who’d believe in this character then?

Rob lacks that intellectual ballast. He only listens to music and doesn’t play; at his level of obsession, connoisseurship and taste should pale compared to making (Rob hooks up with an American singer named Marie and says of her place, “thrillingly, there are two guitars leaning against the wall.” He could have two guitars leaning against his wall, although I think one would suffice). Still, I am struck by the extent to which many YouTube videos can be reduced to “one block on his own staring into the camera with nothing to do,” except talk to an audience that isn’t present. Jenna Marbles is a useful approximation of this idea.

There are moments of poignance and useful articulations of the obvious, as when Rob says:

You run the risk of losing anyone who is worth spending time with, unless you are so paranoid about loss that you choose someone unlosable, somebody who could not possibly appeal to anyone else at all.

Being overly fearful of loss increases the likelihood of loss, and Rob is disproportionately anxious. As a college student dating Charlie Rob is “fretful about my abilities as a lover,” and fifteen or so years later he is still fretful about his abilities as a lover. Eventually shouldn’t he just let the anxiety go and figure out what he’s doing? Though he apparently hasn’t in his economic life so perhaps his love and economic lives reflect each other. Rob is a sort of what-not-to-do when it comes to women. He even says, “There are still enough of the old-style, big-mouthed, self-opinionated egomaniacs around to make someone like me appear refreshingly different.” That might work for him, but the big-mouthed egomaniacs are the way they are because what they do tends to work (link is text but potentially NSFW).

For a guy who thinks a lot about his love life, and pop songs that are almost entirely about love, sex, and romance, Rob appears to know very little about actual women. Most pop culture, however, appears to be highly misleading on this score, which may explain why a pop-culture junkie like Rob is or has been highly misled. People who don’t make a concerted effort to learn about actual women. But this is true of much narrative art, especially American narrative art.

In my reading over the last few days, I’m struck by how much more pathetic Rob seems: as I said before, his problems are largely self-imposed, or imposed by his personality, and the solutions also must come from within. Rob fears the women he’s attracted to, like a fifteen-year-old; he goes to a small gig where Marie plays and afterwords she sells CDs: “We all buy one from her, and to our horror she speaks to us.” Most guys are happy to be talking to the people they’re attracted to, and the same obviously applies to women.

In addition, High Fidelity feels like a period piece: Rob owns a record store in an era when CDs and records are mainstream, and people who want to hear a particular song must track down a physical copy of it. Though I was born into that era it feels very long ago and foreign. So does the difficulty of getting ahold of people through the phone. The default state of more people as “alone” then. Computers are almost totally absent. It also feels highly PC, as when Rob recounts “a terribly unsound joke” that is only mildly funny and not really offensive. Why qualify it by saying that it’s “terribly unsound” when it’s not and when interesting humor by its nature is “unsound,” using Rob’s definition?

Why You Shouldn’t Trust Yelp Reviews

My Dad moved on Saturday, and the experience was horrible: the nominal “company” lied about whether the movers were employees or contractors, the movers themselves were inept and late, and they damaged a piece of furniture.

On Sunday my Dad wrote a nasty e-mail to the owner about the experience. On Monday he hadn’t heard anything, so he posted a scathing Yelp review. This afternoon—Tuesday—someone from the company called and said they’d refund the money if he took down the Yelp review.

My Dad paid $1,400 for the move. I hate to repeat myself, but it’s worth contemplating: The moving company found that a single negative Yelp review could be worth $1,400.

Why? As far as we can tell, the moving company consists of a guy with a telephone and a Yelp rating. He hires crews and rents trucks. If he loses his Internet ratings, he’s cooked.

Nonetheless, the important lesson for people on the Internet is that you shouldn’t trust Yelp and similar reviews.

One could argue that my Dad shouldn’t accept money to take down the review, but, as he observed, he’s not out to save the world from crappy movers.

Lisa Levy, Alain de Botton and the meaning of intellectuals and their relationship to sex

Lisa Levy’s How to Be a Pseudo-Intellectual (actual title: “How To Think More (But Not Better): Alain de Botton’s School of Life”) isn’t really about de Botton’s How To Think More About Sex so much as it is about throwing rocks at de Botton’s intellectual middle road from the high road where most supposed scholars are unread, unloved, and unsexed.* It’s true that How To Think More About Sex is de Botton’s weakest book, to the point that I didn’t bother reviewing it because it’s so bad; any pop evolutionary psychology book from the last ten years offers more and better information, and sex is arguably the field least informed by the philosophy and philosophers most often in de Botton’s purview.

But his other books are fun and informative. Levy writes that “he often seems like a grad student who shows up to seminar having done just enough of the reading to participate by jumping on other people’s comments, but who never makes an original observation of his own.” Maybe “an original observation” is overrated in philosophy, especially compared to accessibility. Levy writes that “he tends to meander and summarize after a quotation rather than using it to drive his own argument forward,” but if de Botton meanders in an interesting way—which he usually does, in books like The Architecture of Happiness and his novel On Love, which is charming (a word that never appears among academics trying to prosecute dubiously original arguments)—then he’s at least doing one thing better than 90% of those allegedly being original. For one thing, he’s writing clearly enough to make a judgment about originality; how many doctoral dissertations and tenure books are written in impenetrable, deliberately misleading jargon, such that it’s difficult or impossible to tell whether an argument is original?

Most people trying to make “an original observation of [their] own” don’t seem to make actual original contributions but do bloviate quite a bit. If more people admitted to synthesizing and fewer had to pretend to originality, we’d probably live in a better original world. Levy says that “he’s not exactly Michel Foucault,” and I’d call that a very good thing.

That being said, however, Levy is right that “This might in fact be the most boring book ever written about sex.” Sex might also be the field that, of all that de Botton has addressed, philosophy is the least well-equipped to handle, especially compared to current psychology and biology.

Still, the funniest bits of The Consolations of Philosophy concern the number of aged philosophers in their twilight years who fall for vapid but hot teenage girls and adult women, which could arguably tell us more about the nature of life than all of their books combined; actions speak louder than words, as the cliché goes, and what one wants in the midst of composing a monumental manuscript may be different from what one wants when confronted with real people. De Botton describes how the 43-year-old Schopenhauer “turns his attentions to Flora Weiss, a spirited girl who has turned seventeen,” and feels “revolted” by his gift of white grapes. Nietzsche, similarly, faced rejection from “a twenty-three-year old, green-eyed blonde” named Mathilde Trampedach. From there, “a succession of similar rejections took their toll” in his marriage proposals, caused in part, perhaps, by “his extraordinarily large walrus mustache” and “his shyness.” Later still, he chased around a twenty-one-year-old hottie (my word), who “was more interested in Nietzsche as a philosopher than a husband.”

Perhaps we should consider philosophers’ work in light of their lives, and the lessons we should take are not necessarily those entombed in The World as Will and Representation or On the Genealogy of Morality. Alas, however, that de Botton might have instead worked to write original observations that go unread in a university library somewhere instead.


* Hannah Arendt and a few others famously excepted.

Links: Libido, computers and education, distraction, prisons, art, and more

* Sexually unexcited? There may be a pill for that.

* Visualizing America’s absurd parking requirements; this could be seen as a complement to The High Cost of Free Parking.

* Giving computers to low-income kids does nothing to change outcomes.

* Focusing in a maddening distracting world.

* Flash eBook deals appear; another way of looking at this is seeing the rising value of older books that are just as accessible as newer ones.

* Ten minute lesbian sex scene sets Cannes ablaze; Blue Is the Warmest Color added to Netflix queues everywhere.

* “Solitary in Iran Nearly Broke Me. Then I Went Inside America’s Prisons.”

* How Capitalism Can Save Art, and has already in my view, though I would say “has changed” rather than “Can Save” art.

* What is happening in Istanbul.

* “To ‘the’ or Not to ‘the’?

Social news sites and forums should encourage users to blog

In online forum culture, there’s a strong bias against linking to a poster’s own blog. That bias often slides into strict rule enforcement that degrades the quality of the forum itself, because most people who regularly produce substantive writing will want their own, ideally non-transient, forum for such writing. A blog provides that and most websites don’t. That means sites like Reddit—which has an overly strong opposition to what they call “blogspam”—tend towards intellectual vacuousness.

I’ve seen people on Slashdot, Hacker News, and most notably Reddit decry blogspam. The decrying is sometimes justified: writing a weak, sloppy post and linking to or submitting it is a play for readers at the expense of the reader’s time. But there’s a very good to encourage linking to longer, more thoughtful writing: it’s often higher quality than most of what one finds in online forums.

Let’s use myself as an example. Some posts here take hours to write and reflects many more hours of deliberate research—which few (though not zero) forum posts do. Forums and social media encourage the ad-hoc and fast (that’s sometimes appropriate). While blogs can do the same, there’s a stronger cultural tendency, especially since the rise of Facebook and Twitter, to write more thoughtfully, more essayistically. Clearly this is not universal. It’s possible to find deeply thoughtful forum posts and dumb blog posts, but as a general tendency the rule holds. Even those who don’t consciously make the distinction between work on a free-standing blog and a temporary forum post probably intuitively feel the difference, though they may not have articulated it.

And there’s a good reason for people writing blogs to prefer depth: on blogs, the writer controls, or should control, their own content. I can export all my WordPress posts and take them with me to whatever the blogging platform of 2020 might be. That’s not true of Reddit. Anyone who invested heavily in a Slashdot identity circa 1999 – 2004 now feels like an idiot: that identity is basically worthless. Few people read Slashdot anymore. Any substantive comments are trapped there, invisible in the eyes of Google and Bing (which is like being invisible in the eyes of God).

By contrast, many of the substantive blogs out there are still out there. Work I published in 2009 can, and often is, still be relevant, while I can’t even keep track of the forum posts I wrote in 2009. They’re too disparate. Blogs act as repositories. Social news sites live in a perpetual present, with little sense of history or books. Few evidence any sign of outside reading, or knowledge that they’re not the first to contemplate most issues or problems.

In addition, the proliferation of social media sites means that the comparative advantage for blog writers has been moving towards depth, since on social media sites one-liners or short responses rule.

Online culture comments obsessively on itself. This is one such form of commentary, and it’s really about the way form tends to shape data—or, to use McLuhan’s often misunderstood formulation, the way medium affects message. There are many subtle gradations of online media, and I find the near-war between quasi social sites like Reddit and blogs to be fascinating.

The dislike on Reddit for blogs makes the discourse shallower and, to me, more boring. It’s too bad and also ensures that many people who do know a lot—who are experts—won’t bother going. If mods can kill a post that someone spent ten hours writing and editing, so that morons who could answer their own queries with a simple Google search can ask yet another inane question, why bother?

I’m being deliberately inflammatory in the preceding paragraph, but that’s what the situation deserves. People who know a lot will tend to avoid areas with a lot of novices or fools, and as novices grow into being experts, the fora that gave them their start will tend to be abandoned.

(Universities, incidentally, are usually too focused on depth at the expense of breadth and impact. They should focus more on rewarding impact, since much of the nominal “depth” in humanities departments if faux, but that’s another issue.)

I’m going to use Reddit as an example: most of the semi-specialized sub-Reddits, like the ones devoted to photography and writing, are only useful to absolute novices. Anyone who gets past that phase will get tired of the same basic questions and issues arising again and again. At the same time, those sections prevent or discourage users from posting their own material. Consequently, as users become more sophisticated, they drift away and gather their own audience, often in blogs or Flickr accounts or elsewhere. What’s left are a steady stream of novices, which is very useful when one is a novice but not at all useful when one outgrows the novice phase and wants to explore the deeper implications of a subject, art, or craft.

A slice of the mind of the Democratic National Committee, as revealed in a survey

The Democratic National sent me a political survey, and their cover letter said that I’m a registered Democrat (which I don’t think is true—if I recall correctly, I haven’t identified with any party, although I might be wrong; I’ve registered to vote in many places). My responses to the questions are less interesting than what the questions themselves reveal about the minds behind the Democratic party. One section of this survey, for example, says this:

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This section is also representative of the survey as a whole. Notice how most of the questions are about power and fighting against Republicans, rather than what sorts of things Democrats actually want to do with that power. The party seems more obsessed with its opponents than its agenda. The rest of the survey is similarly focused on Republicans.

A survey is just a survey, and it might only reflect the thinking of the people or consultants who it, rather than being an indication about what the Democratic Party as a whole. But if it does reflect the mainstream of the thinking in Democratic party, I don’t think the party is focused on what it should be focused on. Pursuing power for its own sake is a constant temptation in politics, and it often seems like politicians are more enraptured with power itself than with the specific forms that power takes.

George Packer’s Silicon Valley myopia

It’s ironic that George Packer’s New Yorker article about the tech industry’s supposed political insularity is itself hidden behind a paywall (if this were a New Yorker article, I would cite statistics demonstrating the wealthy demographic served by the magazine and mention a telling detail about the luxury watches advertised within, perhaps with with the cost of the watches as a percentage of median household income used as a comparison). Packer makes a lot of noises about concern for the poor, but genuinely poor people might not be able to afford the magazine and now can’t even read the article about how San Francisco is alluringly pricing them out San Francisco for free.

Perhaps the weakest part of the article comes from references to housing prices, like “the past two years have seen a twenty-per-cent rise in homelessness, largely because of the soaring cost of housing.” But he doesn’t explain how limited supply in the face of increasing demand raises prices, as Matt Yglesias does in The Rent is Too Damn High or Edward Glaeser does in The Triumph of the City. There is a simple solution deploying century-old technology that can ameliorate San Francisco’s housing crisis.

Both Glaeser and Yglesias correctly observe that many urban jurisdictions prevent housing from being built; as a result, prices rise. But it’s not primarily tech companies or their employees who have driven housing prices in Silicon Valley: it’s residents themselves, and the courts that have given residents and politicians extraordinary powers to block development. That’s why “San Francisco is becoming a city without a middle class,” as Packer says in the article.

My own family was part of that exodus: my parents moved us from northern California to suburban Seattle in 1994 because housing prices were unreasonable and because California was becoming an increasingly bad place for middle-class people. Since then, housing prices have continued to drive most population growth towards places like Seattle, Phoenix, Las Vegas, and many of Texas’s cities, especially because urban development is easier in Sun Belt cities. Seattle, unfortunately, appears to be following in California’s footsteps by restricting the growth of housing stock and thus causing prices to rise.

The housing-price thing is one of my own pet peeves, since so few people connect supply restrictions, demand, and pricing; even Steven Berlin Johnson’s otherwise interesting rebuttal buys into Packer’s economic illiteracy. Beyond the housing issues, Packer writes:

Joshua Cohen, a Stanford political philosopher who also edits Boston Review, described a conversation he had with John Hennessy, the president of Stanford, who has extensive financial and professional tides to Silicon Valley. “He was talking about the incompetent people who are in government,” Cohen recalled. “I said, ‘If you think they’re so incompetent, why don’t you include in a speech you’re making some urging of Stanford students to go into government?’ He thought this was a ridiculous idea.”

Hennessy is more right than Cohen: if the system itself doesn’t work, why would anyone want to join it? Few highly competent people want to be ruled by incompetent people, and in government seniority rules. There’s often no way to make important changes from the bottom and no way to reach the top without going through the intermediate layers. That’s presumably why Hennessy doesn’t urge “Stanford students to go into government.”

In tech startups, if you think your company is doing something stupid and everyone ignores you, or ignores an obvious opportunity, you can leave and start your own startup. If you start your own version of government within the U.S., men with guns will show up to stop you.

Although Hennessy might not put it the way I have in the above paragraphs, such thinking is probably behind his statement (assuming, as I do, that Cohen is expressing it reasonably well). I’m writing this as someone whose business is to deal with various sections of federal and state government. It’s hard to imagine that Packer has this kind of experience; if he did, I doubt he’d have the worldview he does.

Packer does note that government investment in technology and research is partially responsible for the Silicon Valley of today (“The Valley’s libertarianism—which ignores the federal government’s crucial role in in providing research money—is less doctrinal than instinctive”), and that’s an important government contribution. But today, spending on science and medical research occupies about 2% of the federal budget; by contrast, spending on old people in the form of Social Security and Medicare occupies about 30%. Warfare, formally known as “Defense and International Security Assistance,” occupies 19%, and some of that goes to R&D of various kinds.

If federal R&D spending were higher as a proportion of the federal budget, Silicon Valley types would probably be much more pro-government. Note that this is a positive statement more than a normative one—that is, I’m not trying to argue that more money should be allocated to R&D and less to old people, but I do think we’d see a more positive view of government among Silicon Valley-types if we did.

There is this comment, which is somewhat myopic and somewhat accurate:

Technology can be an answer to incompetence and inefficiency. But it has little to say about larger issues of justice and fairness, unless you think that political problems are bugs that can be fixed by engineering rather than fundamental conflicts of interest and value

Regarding “larger issues of justice and fairness,” 300 years ago people who couldn’t work starved to death, median life expectancy was low, and numerous infants died of now-preventable diseases. Until the Industrial Revolution, starvation was a reasonably common and regular occurrence. Today, no industrialized countries have mass starvation, and that’s largely because of the technological and scientific progress that enables the social and monetary surpluses to provide important safety nets that Packer now takes for granted. “Political problems” are still real and still important, but so is a sense of progress that has enabled society, collectively, to worry much more “about issues of justice and fairness,” instead of working continually on farms. Technology actually has a lot “to say about large issues of justice and fairness,” because technology has given us the leisure to think about those issues and the wealth with which to address them.

In addition, Packer is mixing up questions about “fairness,” but, as as Roy Baumeister writes:

Fairness is important in all human social relations, whether large or small. But there are two different kinds of fairness. Experts call these equity and equality. Equality means treating everyone the same (obviously). Equity means giving out rewards in proportion to what each person contributed. Under equity, the person who contributes more or better work gets a proportionately bigger share of the reward (97).

Packer is focusing on equality, as he does throughout the article, but equity is important too, and New Yorker and New York Times articles almost always ignore this in discussions of “justice and fairness.” Fairness has to balance how rewards accrue to those who have made outsized contributions versus those who haven’t. That Packer doesn’t even acknowledge this distinction tells us a lot about the political glasses that color his world outlook but very little about how to think about the trade-offs involved with equality versus equity. There is a reasonable argument to be made about how governments should take more from major economic winners and give that to those who aren’t producing much of economic value, but Packer doesn’t even acknowledge these issues.